This is something I seem to be hitting hard lately. When an apology is given, it seems that many people then add the word but and fill in an explanation. This ends up negating most of the apology and makes it more of a defense mechanism. If the sentence end after the apology and a new sentence starts with the explanation, it comes across as a real apology and info rather than the apology as an opening to get the info out there and justify whatever the apology was about.
I am sorry I stepped on your foot but I couldn’t see where I was going.
vs.
I am sorry I stepped on your foot. I couldn’t see where I was going.
To me, the difference is huge. The first feels like the person is saying don’t be mad at me, it wasn’t really my fault or I couldn’t help it. The second sounds like the person really is sorry and they are giving the information of how it came about. I appreciate the info because that is useful in figuring out how to avoid having it happen again.
This seems so very obvious to me. Yesterday, I had two people that care for me a lot give me apologies that I very much needed and deserved with the word “but” included. And it added to the hurt already present. I think it took this big of an issue for me to see how deal the word “but” is. When you aren’t all that close to someone it is easier to absorb the difference between an real apology and a defensive apology. When it is someone important and the hurt is large, there isn’t any room to handle a difference.
I don’t know if this is just a me thing or not. It seems to me that the feeling of needing to put in the word “but” really is a feeling the need to defend ourselves and get out there that we didn’t mean to hurt or it wasn’t our fault or whatever. Our need to not be in the wrong is more important than the apology we are giving.
I am under the impression that I have avoided the word “but” in my apologies. I don’t know if I have because I haven’t been watching for it and can only go back a little to see if I have recently. If anyone knows otherwise, I would appreciate having it pointed out to me (gently) so I can go back and see what I might have been thinking or feeling at the time and see if it fits with this new theory of mine. I don’t know if this has always been my way, I sort of doubt it being as I am a human like everyone else but I do think I have been doing this at least since 2005 maybe 2004. A lot changed for me back then and I think this could be one of the things that got rewired.
I think I have avoided the “but” because I have owned that I have done something that has caused someone to need an apology and the apology is for them, not for me. If they deserve an apology, then they deserve one that is heartfelt and complete. After the apology is done, then I can go on to give them whatever more information I think is relevant. Sometimes the apology is about how things have impacted them and I don’t feel I have done anything wrong. There is no defense in it for me, it is all for them and making them feel better. I already know that I am in the clear and I don’t need them to feel the same way. Part of how I word my apology includes that. I know I was doing this at least by 2006. I tell someone that I am sorry they got yelled at when they showed up, they didn’t deserve that sort of treatment. I don’t say I am sorry I yelled at them because at the time there wasn’t any other way for me to deal with anyone. At times like that I don’t even add the additional information.
When you hurt someone you really care about, you really want them to know you didn’t do it on purpose. It would be really easy for the word “but” to come into play. Or if someone is really angry with you over something you have said/done then the word “but” gets used to put in a defense. Both times, the focus really seems to be defending yourself rather than taking care of the other. The first case is really hard because you think you are taking care of the other rather than yourself but you are actually trying to replace your point of view for theirs while they are hurt. Their point of view needs to be acknowledged and taken care of before your point of view can be brought forth. Since being hurt it an emotional thing, it is already too late for rational explanations to make it better.
The more you hurt, the most you need your feelings taken care of before you can hear what led to the hurt. To have your feelings taken care of means to have them seen, heard, understood, and appreciated. They are your feelings, there is no right or wrong about them.
(this last bit is/was hard to write out. I don’t know if that means it is too close to home to feel easy to say, if it hasn’t been chewed on enough to be a complete idea, if I don’t feel I have managed to write it out well enough for it to make sense to others, or if it something I am writing out not so much for myself but for someone else to see.)