I have been experiencing problems with my PDA and don’t know what to do next. I have an IBM Workpad c500 which is a relabeled Palm m500. It appears to be freezing up on me. Sometimes it just doesn’t respond to the touchscreen, both the screen and the graffiti area and buttons. Other times it won’t even respond to the buttons, including the up/down and the power buttons. When that happens and I have an app open that has a flashing cursor, the cursor has stopped flashing. I poke at it in many ways. Sometimes, after a little time, it flashes through a number of apps before it settles. I am guessing it had my pokes in a buffer and got done doing what it thought was more important than me and then executed my pokes. Sometimes it will respond to a soft reset, sometimes it won’t. Sometimes after a reset, it still doesn’t respond to the touch screen.
The first guess is I loaded something on to it that is causing problems. But this started a couple of weeks ago and I haven’t loaded anything on it for months. I finally tried the ultimate solution I know of. I kissed my data goodbye (trusting to backups) and did a hard reset. It still wouldn’t respond to the touchscreen right away. Eventually it started behaving again.
Does anyone have any idea what is going on with this silly thing? Is it a software issue or is the hardware giving out? I have had it less than a year. Is there any diagnostics I can run on it? I am getting beyond frustrated with it and don’t know where to go for help.