Microsoft question

At work we had an odd request from a former employee about getting info out of the google index. I have a friend at google that was able to steer me through google help and explain google speak to me and this was invaluable. The webmaster and IT guy were in the loop on what was going on even though they really had nothing to do to fix it.

My office is having trouble with Microsoft Outlook and the mail servers. I have no idea what the problem in but something that is happening is old sent emails are being sent out again. In answer to a question of “how do I tell which emails of mine were sent out?” one of our IT guys responded with the following:

“So far I haven’t heard of a way to tell… Sorry…Maybe Gina has a friend at Microsoft… ?
Gina’s my new best friend!”

Since I do know people that work at/with Microsoft, I thought I would put this problem out there on the odd chance someone I know would be able to help with info. One of my strengths is knowing odd pieces of information and people that have odd pieces of other information. It would be cool if information related to this issue could be found and handed to the IT guy. I don’t expect this to work but it would be cool if it did.

5 thoughts on “Microsoft question

  1. To detect if the emails are being duplicated or just resent look at the header. The message header has the message id and the timestamp. Look at those

    The one thing is to check if the emails were ever recieved in the first place or sat the the queue. If they were not then the issue is the server queue handler needs to be cleared.

    If they came through but are repeated then peoples MAPI spooler on their clients may be the issue, check to see how many people are affected.

    Next best thing is to tell them to read the log file, its very helpfull

    1. Thank you maestro of Microsoft. It looks like they have a handle on it but think it was triggered by our email database growing beyond 50GB – which caused the Information Store to dismount. More greek to me. I understood the Google problem better.

        1. Nice, name calling from someone that can’t be bothered to put their name on their comment.

          Mostly they weren’t watching the size and nobody in the office ever bothers to delete any email. Ah the joys of a growing company.

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